The Pet Connection NI: I think I'll avoid them

Good friends of mine left their puppy with The Pet Connection NI while they were on holiday and came back to a dog with a broken leg, a vet bill of over £400 and The Pet Connection NI refusing to accept liability.
Obviously I don't know the details of what transpired, but common sense suggests that places like The Pet Connection NI should have insurance to cover injuries sustained by pets on their premises and accept responsibility for the pets under their care. It's like a child minder letting your kid fall down the stairs and then claiming it's the child's fault.

Of course, social media means that now (literally) thousands of people know about the story and will make sure to avoid The Pet Connection NI, including myself.

Original post about Hopalong Teddy and The Pet Connection NI